Experienced Executive Sedan Service Provides Advice on Dealing with Lost Baggage
Unfortunately, even with all of the technology that is available today, airlines still occasionally lose checked luggage. It seems amazing that FedEx or UPS are able to take a package from one address to second address in a different state overnight with a high success rate, but airlines seem unable to achieve the same levels of success moving checked luggage between two airports. As a result, we have learned a few things that help make locating lost luggage easier and less stressful.
1. Have an ID Tag with your name, cell phone number, and email address
As basic as this may sound, not everyone includes all of this information on the tag that they strap to their luggage. Why? Maybe it is because they believe that their luggage is immune to getting lost. The more likely answer is that they didn’t have any ID tags on the luggage at the time they were checking their bags with the airline and opted for those paper ID tags provided by the airline. Feeling rushed, like they are holding up the line by having to take time to complete ID tags, they write down only a name and leave off any other information. Adding a cell phone number is helpful in the event that the airline didn’t lose your luggage but it was accidentally taken by another traveler, instead. In the event that you are traveling internationally where cell phone minutes are very expensive, have a cell phone with a dead battery, or packed your cell phone in with your checked but now lost luggage, providing an email address will make it capable to be contacted outside of using a cell phone.
As for providing a home phone number or home address on the ID tag, experts strongly advise against including such information. As your luggage circles the baggage carousel at the airport, the ID tag on the checked bag can be easily viewed by anyone. If someone with bad intentions happens to read your tag with your personal information on it, it makes you and easy target for theft as it is known you are traveling. Even having a home phone number on the ID tag is dangerous as numerous websites exist where an address can be obtained by doing a reverse search on the phone number.
2. Know the address of your destination
When you are talking with the airline agent in the baggage service office, one of the key pieces of information that is going to be requested an address in which your luggage can be delivered to once it is located. While most people can easily ramble off their home address, that isn’t much help when you are spending the next few days in a different city. In most cases, the airline can look up the address to the hotel that you are staying at as they will likely have an area directory of hotels, but having that information readily available will save time when filing the claim. If your luggage needs to be delivered to an address that isn’t your home or a hotel, a place such as a friend’s house or an office building, the airline won’t have that information and you must provide it. So, to ensure proper delivery, have the address of where you will want your baggage delivered available.
3. Know what is in your luggage
One of the questions you will be asked when filing the claim with the airline is what would be in the lost bag that would be specific to your bag. This could be anything from a certain article of clothing to a souvenir. This information is used in the event that all other identifying tools, such as the ID tags, are missing and that the airline can verify that the bag they have located is indeed yours.
4. Have a good description of your luggage
The key to expediting locating your lost luggage is having an accurate description of the lost bags including type, color, size and manufacturer. Is it a duffel bag? Maybe an upright roller? Is it hard-sided or soft-sided? Is it a Samsonite or a Briggs and Riley? If you are traveling with several pieces of checked luggage, it can become a chore remembering exactly what each piece looks like and who made it. An easy way to keep all this information handy should it be needed if your luggage is ever lost is to take a two or three pictures of each piece of luggage. Showing these pictures to the agent taking your claim at the airline’s baggage service office can help them get the most accurate description of your luggage possible.
We hope that these simple tips can help you quickly retrieve your luggage if you find yourself in the unfortunate circumstance that you and your luggage did not arrive at the same destination airport at the same time.